Shipping Policy

Estimated Delivery Times

US orders typically arrive within 3–5 business days. Delivery times are estimates and may be longer during busy periods or due to carrier delays.

For destinations outside the US, please refer to the delivery estimate shown at checkout. Business days exclude weekends and public holidays.

Order Tracking

We’ll email your tracking link once your order ships. Use this link to follow your package’s progress. Tracking updates may take time to appear after dispatch.

Delayed or Missing Packages

If your package appears delayed or lost in transit, contact support@getbioblade.com with your order number. We’ll review the tracking information and help determine the next steps.

Packages Marked as Delivered

If tracking shows your order as delivered but you haven’t received it, check around your delivery location and with household members, neighbours, or building management.

If you still cannot locate it, contact us with your order number so we can help investigate with the carrier.

Questions About Your Order?

Email support@getbioblade.com with your order number and the email address used at checkout.